A shared inbox
The core in development brings together tickets, assignees, and statuses so the team can track support.
The ticket comes in.
The team resolves it.
A helpdesk to organize your team's support. Tickets, people, and context in one place, with an interface that lets the work happen.
Subscription service · Closed source
The product's core
Support with context.
Features in development, with a clear goal.
Context alongside the conversation
Public replies, internal notes, history, and attachments are part of the product's core. Each conversation keeps the context of the person being helped.
People and permissions
Organizations, members, and access roles are already part of development, with data separated between workspaces.
Software operated as a service
LowDesk will be offered by subscription and is closed source. LowBloat will handle hosting and maintenance; plans and availability are yet to be announced.
On the roadmap
Support and IT management, in one place.
Hardware management, software licenses, and inventory are on the roadmap. We'll expand from a solid support foundation; these modules aren't available today.
Also exploreLowNotes
Your notes, on your computer. Your AI, your way.